Shipping Policy – SAJNAA

Title

Last updated: August 2025

1. Domestic Orders

2. Cancellation Policy

3. FAQs

4. International Orders

5. Customs Duty

1. domestic orders

Delivery Coverage
We deliver across India.

 

Logistics Partners
Shipments are handled by trusted partners such as BlueDart, Delhivery, Professional Couriers, and India Post.

  • Estimated Delivery Time: 3–5 working days

 

Shipping Charges

Free delivery on all prepaid orders.

Additional charges apply for Cash-on-Delivery (COD) orders.

 

Package Condition
If the package arrives tampered or damaged, you may refuse the delivery and note the reason on the Proof of Delivery (POD) slip.

2. cancellation policy

  • Orders may be cancelled within 6 hours of placing the order.
  • Since most orders are shipped within 4–6 hours, cancellations requested after this timeframe may not be possible.
  • Orders already processed/shipped cannot be cancelled.
  • Customers agree to accept SAJNAA’s final decision regarding cancellations.

3. faqs

Q1. What is the shipping policy within India?
Ans: Prepaid orders are delivered free of charge. COD orders carry a small fee.

 

Q2. How long does delivery take?
Ans: Most orders are dispatched within 24 hours, and delivery takes about 3–4 working days.

4. international orders

  • Prepaid orders can be placed through the payment gateways at checkout.
  • Orders are processed after payment confirmation.
  • Delivery timeframe: 7–10 business days.
  • International deliveries are shipped via FedEx, DHL, or DTDC.

5. customs duty

For international orders, any customs duties, import charges, or local taxes applicable are the responsibility of the recipient, as per the laws of the destination country.